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Frequently Asked Questions

Below is an archive of dental questions and answers arranged into categories. If you can’t find the question you are looking for, use the “Ask a Question” at the very bottom. We will do our best to get an answer to you right away.

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Financing and Payment

What are your financing options?

There are many ways to make a healthy smile affordable. We accept multiple methods of payment; plus for larger amounts, no interest financial arrangements are available through one of our financial coordinators. We also work with Care Credit which is a specific healthcare credit card designed to allow convenient monthly payment options for treatment you need and want.

Can I make a payment on your website?

Yes.  Register for an account and you can make a payment via the Make A Payment link on the Patients Area page.

What payment methods do you accept?

We accept most major credit cards, including Visa, Master Card, Discover, and American Express. We also accept Care Credit and HSA cards.

Do you accept my insurance?

We accept all traditional plans for dental insurance, selected in network plans and are Delta Dental Premier Providers.  We will be happy to process your claim for you upon receipt of your estimated co-payment. We will file an insurance claim to any insurance company.  Typically, most insurance companies allow you to see any dentist you prefer.  Some plans may require you to visit a participating provider.

Your First Dental Visit

Before your First Visit

Before your first visit with us, you will receive a bright green welcome packet in the mail. Inside you will find more information regarding our office plus the new patient paperwork. Please bring this completed paperwork to your first visit. The doctor will want to review it with you and sit down with you to discover your concerns and goals. From there the doctor will gather the necessary information to help determine the correct treatment needed to meet your goals. We strive to preserve teeth and keep your smile shining bright!

Where can I find new patient forms?

Register for an account and then you can find all of our forms on the Patients Area page.

Developing a Dental Plan

We intend to help you achieve a healthy smile and a healthy life by listening to you and treating you with respect. We see each patient as an individual and as part of our dental family. We will evaluate your needs through radiographs (xrays), exams, photos, and possibly diagnostic records (impressions). From there we will set goals and outline the steps to meet those goals. We strive to work with you to help you feel comfortable with your dental plan and treatment. Our goal is to help you preserve your natural teeth and build confidence in your smile.

About Appointments

Are you accepting new patients?

Absolutely! We look forward to meeting you. Our hope is to show you dentistry can be completed in a pleasant and comfortable manner and to gain your trust and confidence in us so you feel secure in referring family, friends, and co-workers.

What does your office use to help manage dental anxiety?

We offer a variety of options. We utilize nitrous oxide, aka laughing gas, plus offer conscious sedation. Both doctors have undergone specific training and continuing education courses (provided by DOCS) for sedation dentistry. Sedation is a great option for those with moderate to severe dental anxiety. The type of sedation dentistry we provide is safe and less invasive than IV sedation but still very effective at helping you be comfortable and relaxed while receiving the care you need.

Do you treat children?

Yes! We follow the ADA and AAPD guidelines and start seeing children around the age of 1 to do an exam and nutritional counseling. By age 3, your child should feel comfortable and have established trust in us to receive routine dental care and cleanings.

Ask A Question

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