Frequently Asked Questions
Below is an archive of dental questions and answers arranged into categories. If you can’t find the question you are looking for, use the “Ask a Question” at the very bottom. We will do our best to get an answer to you right away.
Financing and Payment
There are many ways to make a healthy smile affordable. We accept multiple methods of payment; plus for larger amounts, no interest financial arrangements are available through one of our financial coordinators. We also work with Care Credit which is a specific healthcare credit card designed to allow convenient monthly payment options for treatment you need and want.
Yes. Register for an account and you can make a payment via the Make A Payment link on the Patients Area page.
We accept most major credit cards, including Visa, Master Card, Discover, and American Express. We also accept Care Credit and HSA cards.
We accept all traditional plans for dental insurance and selected in network plans. We will be happy to process your claim for you upon receipt of your estimated co-payment. We will file an insurance claim to any insurance company. Typically, most insurance companies allow you to see any dentist you prefer. Some plans may require you to visit a participating provider.
Yes! Please click here to sign up for our Membership Plan. This program was designed to help patients without insurance afford quality dental care. Our member based program allows patients to pay a flat rate in exchange for preventive services and gives members access to discounts on additional treatment.
Your First Dental Visit
Before your first visit with us, we ask that you Register for an account and fill out a “New Patient Medical History” form on our website. Once you have registered, you will be directed to the new patient forms. At your first visit, the doctor will want to review your medical history with you and discuss your dental concerns and goals. From there, the doctor will gather the necessary information to help determine the correct treatment needed to meet your goals. We strive to preserve teeth and keep your smile shining bright!
We intend to help you achieve a healthy smile and a healthy life by listening to you and treating you with respect. We see each patient as an individual and as part of our dental family. We will evaluate your needs through radiographs (xrays), exams, photos, and possibly diagnostic records (impressions). From there we will set goals and outline the steps to meet those goals. We strive to work with you to help you feel comfortable with your dental plan and treatment. Our goal is to help you preserve your natural teeth and build confidence in your smile.
About Appointments
Absolutely! We look forward to meeting you. Our hope is to show you dentistry can be completed in a pleasant and comfortable manner and to gain your trust and confidence in us so you feel secure in referring family, friends, and co-workers.
We offer a variety of options. We utilize nitrous oxide, aka laughing gas, plus offer conscious sedation. Both doctors have undergone specific training and continuing education courses (provided by DOCS) for sedation dentistry. Sedation is a great option for those with moderate to severe dental anxiety. The type of sedation dentistry we provide is safe and less invasive than IV sedation but still very effective at helping you be comfortable and relaxed while receiving the care you need.
Yes! We follow the ADA and AAPD guidelines and start seeing children around the age of 1 to do an exam and nutritional counseling. By age 3, your child should feel comfortable and have established trust in us to receive routine dental care and cleanings.
Ask A Question
Use the form below to ask us a question that is not covered in our FAQ.